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hakuya

Privacy policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated:

This Privacy Policy describes how Hakuya Technologies (“we,” “our,” or “us”) collects, uses, and shares your personal information when you use our services, including our website, and other technology solutions. Your use of our services is also governed by our Terms of Service.

Information we collect

Personal information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number, mailing address)
  • Business information (company name, job title, industry)
  • Account credentials and preferences
  • Payment and billing information
  • Communication records and support interactions

Usage information

We automatically collect certain information about your use of our services:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Log files and analytics data
  • Cookies and similar tracking technologies

How we use your information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To process transactions and payments
  • To communicate with you about our services
  • To improve and customize your experience
  • To provide customer support
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Information sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your explicit consent
  • With service providers who assist us in operating our business
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or acquisition

Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures

Your rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to delete your personal information
  • Right to restrict processing of your information
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Cookies and tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

Data retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children’s privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically for any changes.

Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us: